Shipping policy

At Damaskino Home, we prioritize speed and care in delivering your orders, ensuring your items reach you as quickly and efficiently as possible.

Delivery Days and Times:

  • We offer delivery 7 days a week.
  • For orders placed before 4 PM, we provide next-day delivery.

Shipping Destinations: We ship worldwide, offering fast and reliable delivery services across different regions.

Shipping Rates & Delivery Times

Turkey:

  • UPS Express (1-2 iş günü)
    • 1650 TL'ye kadar olan siparişlerde 170 TL
    • 1700 TL üzeri siparişlerde Ücretsiz Kargo.

GCC:

  • UPS Express (2-3 business days)
    • 100g to 2kg: $11.99
    • 2kg to 3kg: $22.99
    • 3kg to 4kg: $32.00
  • Free Shipping on orders over $300.

 

Order Fulfillment and Tracking

  • Order Processing: We process all orders within 24 hours of confirmation, from Monday to Saturday, excluding public holidays. This ensures that your selections are swiftly prepared for shipment.
  • Shipment Confirmation: Once your order is shipped, a Shipment Confirmation email will be sent to you, containing your tracking number so you can follow the journey of your package.

Please note: Delivery delays can occur if your package undergoes inspection by the Customs Department or relevant authorities in your country.

Global Shipping and Import Duties

We are proud to serve customers worldwide. Please be aware that orders shipped internationally may incur additional charges, including import duties, VAT, taxes, and customs clearance fees, depending on the destination country. These charges are the sole responsibility of the customer.

For any queries related to exchanges, cancellations, or special delivery requests, please visit our Returns & Refunds page or contact us at info@damaskinohome.com. Our customer care team is always here to assist you.